Monday, March 2. 2015
Update 2015-03-03: Clarified (in the Privacy section) that only NRCan runs Evergreen.
I attended a meeting with Library and Archives Canada today in my role as an Ontario Library Association board member to discuss the plans around a new Canadian union catalogue based on OCLC's hosted services. Following are some of the thoughts I prepared in advance of the meeting, based on the relatively limited materials to which I had access. (I will update this post once those materials have been shared openly; they include rough implementation timelines, perhaps the most interesting of which being that it the replacement system is not expected to be in production until August 2016.) Let me say at the outset that there were no solid answers on potential costs to participating libraries, other than that LAC is striving to keep the costs as low as possible.
Basic question: What form does LAC envision the solution taking?
Will it be:
The answer was "yes, we will be adding records and holdings to WorldCat, and yes, you will be able to search a WorldCat Local instance for both LAC-specific and AMICUS as a whole" - but they're still working out the exact details. Later we determined that it will actually be WorldCat Discovery--essentially a rewrite of WorldCat Local--which assuaged some of my concerns about the current examples we can see of other OCLC-based union catalogues.
Privacy of Canadian citizens
The "Canadian office and data centre locations" requirement does not mean that usage data is exempt from Patriot Act concerns. Specifically, OCLC is an American company and thus the USA Patriot Act "allows US authorities to obtain records from any US-linked company operating in Canada" (per a 2004 brief submitted to the BC Privacy Commissioner by CIPPIC). Canadians should not be subject to this invasion of their privacy by the agents of another nation simply to use their own national union catalogue.
The response: The Justice, Agricultural, and NRCan agencies use US-hosted library systems (the latter running the open-source Evergreen, by Equinox). However, one of the other participants from a federal agency reported that they had been trying to update to Sierra from their Millenium instance but have been stalled for two years because whatever policy allowed them to go live with US-hosted Millenium is not being allowed now.
LAC claimed that, due to NAFTA, they are not allowed to insist that data be held in Canada unless it is for national security reasons. They noted that any usage data collected wouldn't be the same volume of patron data that would be seen in public libraries. They did point out that Netherlands sends anonymized data to OCLC, but that costs money and impacts response time. Apparently the OCLC web site, they claim not to have had a request under Patriot Act.
Privacy of Canadian citizens, part 2
I didn't get the chance to bring this up during the call...
LAC noted in their background that modern systems have links to social media, and apparently want this as part of a new AMICUS. This would also open up potential privacy leaks; see Eric Hellman on this topic, for example; it is also an area of interest for the recently launched ALA Patron Privacy Technologies Interest Group.
Opening up access to data is part of the federal government's stated mission. Canada's Action Plan on Open Government 2014-16 says "Open Government Foundation - Open By Default" is a keystone of its plan; "Eligible data and information will be released in standardized, open formats, free of charge, and without restrictions on reuse" under the Open Government Licence - Canada 2.0. I therefore asserted:
The response: The ACAN requirements document indicated a requirement that the data be made available under an ODC-BY license (matching OCLC's general WorldCat license); and LAC needs to get the data back to support their federated search tool.
I asked if they had checked to see if ODC-BY and Open Government License - Canada 2.0 licenses are compatible; they responded that that was something they would need to look into. Happily, the CLIPol tool indicates that the ODB-BY 1.0 and Open Government License - Canada 2.0 licenses are mostly compatible.
Contemporary features: are we achieving the stated goals?
The backgrounder benefits/objectives section stated: "In the current AMICUS?based context, the NUC has not kept pace with new technological functions, capabilities, and client needs. Contemporary features such as a user?oriented display and navigation, user customization, links to social media, and linked open data output were not available when AMICUS was implemented in the 1990s."
Canadian resource visibility
To preserve and promote our unique national culture, we want Canadian library resources to be as visible as possible on the web. This is generally accomplished by publishing a sitemap (a list of the web pages for a given web site, along with when each page was last updated) and allowing search engines like Google, Bing, and Yahoo to crawl those web pages and index their data.
To maximize the visibility of Canadian library resources on the open web, we need our union catalogue to generate a sitemap that points to only the actual records with holdings for Canadian libraries, not just WorldCat.org in general. For example, http://adamnet.worldcat.org/robots.txt simply points to the generic http://www.worldcat.org/libraries/sitemap_index.xml, not a specific sitemap for the Dutch union catalogue.
Our union catalogue should publish schema.org metadata to improve the discoverability of our resources in search engines (which initiated the schema.org standard for that purpose). WorldCat includes schema.org metadata, but WorldCat Local instances do not.
The response: There was some confusion about schema.org, and they asked if I didn't think that OCLC's syndication program was sufficient for enabling web discoverability. I replied in the negative.
Standards support (MARC21, RDA, ISO etc.)
I didn't get a chance to raise these questions.
What standards, exactly, are meant by this?
"Technical requirements including volumetrics and W3C compliance" is also very broad and vague. With respect to "W3C compliance", W3C Standards is just the start of many standards.
The W3C Standards page mentions mobile friendliness as part of its standards.
WorldCat.org itself is not mobile friendly. It uses a separate website with different URLs to serve up mobile web pages, and does not automatically detect mobile browsers; the onus is on the user to find the "WorldCat Mobile" page, and that has been in a "Beta" state since 2009. The "beta" contravenes the stated requirements for the AMICUS replacement service to not be an alpha or beta, unless you choose to ignore the massive adoption of mobile devices for searching and browsing purposes, and the beta mobile experience lacks functionality compared to the desktop version.
The adamnet and fablibraries WorldCat Local instances don't advertise the mobile option, which is slightly different than the standard WorldCat Mobile version (for example, it offers record detail pages), but the navigation between desktop and mobile is sub-par. If you have bookmarked a page on the desktop, then open that bookmark on your synchronized browser on a mobile device, you can only get the desktop view.
Linked open data
Linked open data around records, holdings, and participating libraries has arguably been a standard since the W3 Library Linked Data working group issued its final report in 2011.
Application programming interface (API)
I didn't get the chance to bring this up during the call...
OCLC offers the xID API in a very limited fashion to non-members, which is one of the only ways to match ISBN, LCCN, and OCLC numbers. LAC should ensure that Canadian libraries have access to some similarly efficient means of finding matching records without having to become full OCLC Cataloguing members.
Updating the NUC
I didn't get the chance to bring this up during the call...
In an ideal world, the NUC would adopt the standard web indexing practice of checking sitemaps (for those libraries that produce them) on a regular (daily or weekly basis) and add/replace any new/modified records & holdings from the contributing libraries accordingly, rather than requiring libraries to upload their own records & holdings on an irregular basis.
Monday, December 29. 2014
I noticed in Google's Webmaster Tools that our catalogue had been returning some Soft 404s. Curious, I checked into some of the URIs suffering from this condition, and realized that Evergreen returns an HTTP status code of
That led me to wonder what happens when you request a record detail page by ID for a record that doesn't exist in Evergreen. As it turns out, it currently returns HTTP status code
That, in turn, led me to wonder what happens when you request record details for non-existent records in other library systems. Here's what I found:
Overall, this is a pretty dismal picture of the state of some of the most commonly used library catalogue systems when it comes to compliance with basic web standards. Kudos to Blacklight and Vufind for getting it right--and assuming that my branch gets integrated, Evergreen should join them in the near future.
Wednesday, December 10. 2014
Our library receives formal communications from various content/database vendors about "serious intellectual property infringement" on a reasonably regular basis, that urge us to "pay particular attention to proxy security". Here is part of the response I sent to the most recent such request:
I'm sympathetic to the content vendors' concerns, but really, even if OCLC does add some of these features to their core EZProxy offering, the content-scraping approaches will simply increase in sophistication. Removing proxy access isn't a real option for our users, even though cutting off proxy access is what the content vendors do. This is a game that nobody is going to win.
Thursday, December 4. 2014
I was honoured to lead a workshop and speak at this year's edition of Semantic Web in Bibliotheken (SWIB) in Bonn, Germany. It was an amazing experience; there were so many rich projects being described with obvious dividends for the users of libraries, once again the European library community fills me with hope for the future success of the semantic web.
The subject of my talk "Cataloguing for the open web with RDFa and schema.org"
(slides and video recording - gulp)
pivoted while I was preparing materials for the workshop. I was searching
library catalogues around Bonn looking for a catalogue with persistent URIs
that I could use for an example. To my surprise, catalogue after catalogue used
session-based URLs; it took me quite some time before I was able to find ULB,
who had hosted a VuFind front end for their catalogue. Even then, the
Thses findings in the wild are so antithetical to the basic principles of enabling discovery of web resources that, in a conference about the semantic web, I opted to spend over half of my talk making the argument that libraries need to pay attention to the old-fashioned web of documents first and foremost. The basic building blocks that I advocated were, in priority order:
Only after setting that foundation did I feel comfortable launching into my
rationale for RDFa and schema.org as a tool for enabling discovery on the web:
a mapping of the access points that cataloguers create to the world of HTML
and aggregators. The key point for SWIB was that RDFa and schema.org can enable
full RDF expressions in HTML; that is, we can, should, and must go beyond
surfacing structured data to surfacing linked data through
The Semantic Web is an extension of the current web in which information is given well-defined meaning, better enabling computers and people to work in cooperation. Tim Berners-Lee, Scientific American, 2001
I also argued that using RDFa to enrich the document web was, in fact, truer to Berners-Lee's 2001 definition of the semantic web, and that we should focus on enriching the document web so that both humans and machines can benefit before investing in building an entirely separate and disconnected semantic web.
I was worried that my talk would not be well received; that it would be considered obvious, or scolding, or just plain off-topic. But to my relief I received a great deal of positive feedback. And on the next day, both Eric Miller and Richard Wallis gave talks on a similar, but more refined, theme: that libraries need to do a much, much better job of enabling their resources to be found on the web--not by people who already use our catalogues, but by people who are not library users today.
There were also some requests for clarification, which I'll try to address generally here (for the benefit of anyone who wasn't able to talk with me, or who might watch the livestream in the future).
"When you said anything could be described in schema.org, did you mean we should throw out MARC and BIBFRAME and EAD?"
tldr: I intended and, not instead of!
The first question I was asked was whether there was anything that I had not been able to describe in schema.org, to which I answered "No"--especially since the work that the W3C SchemaBibEx group had done to ensure that some of the core bibliographic requirements were added to the vocabulary. It was not as coherent or full a response as I would have liked to have made; I blame the livestream camera
But combined with a part of the presentation where I countered a myth about schema.org being a very coarse vocabulary by pointing out that it actually contained 600 classes and over 800 properties, a number of the attendees interpreted one of the takeaways of my talk as suggesting that libraries should adopt schema.org as the descriptive vocabulary, and that MARC, BIBFRAME, EAD, RAD, RDA, and other approaches for describing library resources were no longer necessary.
This is not at all what I'm advocating! To expand on my response, you can describe anything in schema.org, but you might lose significant amounts of richness in your description. For example, short stories and poems would best be described in schema.org as a CreativeWork. You would have to look at the associated description or keyword properties to be able to figure out the form of the work.
What I was advocating was that you should map your rich bibliographic
description into corresponding schema.org classes and properties in RDFa at the
time you generate the HTML representation of that resource and its associated
entities. So your poem might be represented as a CreativeWork, with a
about values and relationships. Ideally,
If you take that approach, then you can serve up schema.org descriptions of works
in HTML that most web-oriented clients will understand (such as search engines)
and provide basic access points such as name / author / keywords, while
retaining and maintaining the full richness of the underlying bibliographic
description--and potentially providing access to that, too, as part of the
embedded RDFa, via content negotiation, or
"What makes you think Google will want to surface library holdings in search results?"
There is a perception that Google and other search engines just want to sell ads, or their own products (such as Google Books). While Google certainly does want to sell ads and products, they also want to be the most useful tool for satisfying users' information needs--possibly so they can learn more about those users and put more effective ads in front of them--but nonetheless, the motivation is there.
Imagine marking up your resources with the Product / Offer portion of schema.org you are able to provide search engines with availability information in the same way that Best Buy, AbeBooks, and other online retailers do (as Evergreen, Koha, and VuFind already do). That makes it much easier for the search engines to use everything they may know about their users, such as their current location, their institutional affiliations, their typical commuting patterns, their reading and research preferences... to provide a link to a library's electronic or print copy of a given resource in a knowledge graph box as one of the possible ways of satisfying that person's information needs.
We don't see it happening with libraries running Evergreen, Koha, and VuFind yet, realistically because the open source library systems don't have enough penetration to make it worth a search engine's effort to add that to their set of possible sources. However, if we as an industry make a concerted effort to implement this as a standard part of crawlable catalogue or discovery record detail pages, then it wouldn't surprise me in the least to see such suggestions start to appear. The best proof that we have that Google, at least, is interested in supporting discovery of library resources is the continued investment in Google Scholar.
And as I argued during my talk, even if the search engines never add direct links to library resources from search results or knowledge graph sidebars, having a reasonably simple standard like the GoodRelations product / offer pattern for resource availability enables new web-based approaches for building appplications. One example could be a fulfillment system that uses sitemaps to intelligently crawl all of its participating libraries, normalizes the item request to a work URI, and checks availability by parsing the offers at the corresponding URIs.
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